Automating Supplier Invoice Management and Customer Billing for Global Asset Intensive Operations .
Executive SummaryOur client, a global leader in managed print solutions, partnered with SpendConsole to transform their supplier invoice management, customer billing and contract compliance processes. Our partnership resulted in streamlined global operations, ensuring multi-currency and tax compliance across various jurisdictions, automation across the supplier invoice management and customer billing, and improving controls for contract compliance processes.
Our client services top-tier enterprise businesses worldwide, managing several thousand print assets and providing additional value-added solutions and services. They tackle intricate procurement processes across both domestic and international suppliers, necessitating robust management over invoices, payments, and accurate customer billing to maintain their strategic customer relationships.
Our client faced significant challenges around:
- Regular incidences of incorrect supplier charges leading to the risk of overpayments and duplicate payments
- Lack of visibility and key insights to claim contract discounts and rebates
- Manual handing of invoices and several tracking spreadsheets leading to compromise in key compliance controls
- Poor user experience across their suppliers and internal stakeholders
- Inability of adequately manage growth of business into new territories
Solution and Results
Our client has collaborated with SpendConsole over a long running fruitful partnership and integrated SpendConsole’s AI-Powered solution with multiple backend systems, to deliver: .
- Precise supplier invoice management across multiple currencies and tax jurisdictions.
- Accurate customer billing and reconciliation
- Detection and prevention of overcharges and duplicate payments.
- Realisation of contract discounts and rebates.
- Significant productivity gains through automation
SpendConsole's implementation signifies a leap towards a sustainable partnership with our client, aligning with their trajectory for global growth, continuous digital enhancement and financial optimisation for their global clients.
“We cannot recommend enough. We have embraced the power of SpendConsole as our enterprise Accounts Payable and Receivable platform.
The solution helps us consolidate supplier invoices and customer billing for our global operations effectively.