Automating Supplier Invoice Management and Customer Billing for Global Asset Intensive Operations .

Executive Summary

Our client, a global leader in managed print solutions, partnered with SpendConsole to transform their supplier invoice management, customer billing and contract compliance processes. Our partnership resulted in streamlined global operations, ensuring multi-currency and tax compliance across various jurisdictions, automation across the supplier invoice management and customer billing, and improving controls for contract compliance processes.

Client Profile:

Our client services top-tier enterprise businesses worldwide, managing several thousand print assets and providing additional value-added solutions and services. They tackle intricate procurement processes across both domestic and international suppliers, necessitating robust management over invoices, payments, and accurate customer billing to maintain their strategic customer relationships.

Business challenges:

Our client faced significant challenges around:

  • Regular incidences of incorrect supplier charges leading to the risk of overpayments and duplicate payments
  • Lack of visibility and key insights to claim contract discounts and rebates
  • Manual handing of invoices and several tracking spreadsheets leading to compromise in key compliance controls
  • Poor user experience across their suppliers and internal stakeholders
  • Inability of adequately manage growth of business into new territories
These challenges led to significant financial inefficiencies, diminished audit integrity, and put burden on the internal resources.

Solution and Results

Our client has collaborated with SpendConsole over a long running fruitful partnership and integrated SpendConsole’s AI-Powered solution with multiple backend systems, to deliver: .

  • Precise supplier invoice management across multiple currencies and tax jurisdictions.
  • Accurate customer billing and reconciliation
  • Detection and prevention of overcharges and duplicate payments.
  • Realisation of contract discounts and rebates.
  • Significant productivity gains through automation

Moving Forward

SpendConsole's implementation signifies a leap towards a sustainable partnership with our client, aligning with their trajectory for global growth, continuous digital enhancement and financial optimisation for their global clients.

Global Asset Intensive Operations
This website uses cookies to improve your experience. By using this website you agree to our Data Protection Policy.
Read more